Indicators on telus billing support You Should Know

Indicators on telus billing support You Should Know

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• At this point, I experience I am getting misled and mistreated. Even with multiple phone calls and escalations, I even now do not need clarity on my special discounts or a good resolution to my concerns.

These brokers Doing the job versus Telus Advantages, as an alternative to retaining the outdated faithful customers they make them go away to look for other provider

Again in your working day, you had a option of companies. Now We now have megacorps that swallow each and every alternate option up therefore you're still left with three possibilities spanning an entire region, all of which collude with eachother to extort It really is customers.

I named Telus CS at eight.55AM Mountain time they usually hanged up on me, saying that I have to call throughout "common Place of work hours". Is that this for authentic?

• I initially renewed my deal just after speaking with the agent named Abdul, who gave me a offer that I approved, even though it couldn’t match a suggestion from Rogers.

I understand it is rather disheartening due to the fact I am in the same predicament, while it really is about the Television sign that's been missing. 

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  I'm told to talk to Loyalty and Resolution and even now receiving no wherever.  I have managed to speak to two those who referred to as themselves managers within the Philippines, who could not help me.

• When I referred to as to explain, Eunice in the BCX Wi-fi Auto crew informed me the special discounts were applied. Even so, she copied and pasted Abdul’s notes, which did not clarify the discount particulars.

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@Oleginza Wrote: I known as Telus CS at eight.55AM Mountain time and so they Telus customer service hanged up on me, declaring which i really need to simply call in the course of "typical Place of work hrs". Is that this for actual?

At this time my cellular telephone stopped connecting for the telus community. As a result it's got taken me a 45 to sift with the ai gate keepers prompt's just to speak to a true particular person, all though telus ai attempts every little thing not to permit me to speak to a real particular person.  

The TELUS staff acknowledges that our work spans lots of Territories and Treaty spots and we've been grateful for the normal Knowledge Keepers and Elders who will be with us nowadays, individuals who have gone prior to us along with the youth that encourage us.

I had been last but not least presented case quantity 21911243 and instructed that a supervisor would get in touch with me back within just two hrs, which didn't take place. Instead, I used to be knowledgeable which i needed to wait around 24 hours.